Expand that, then expand all the USB Host Controllers. You'll see why in a second.Įxpand the top entry until you find a PCI Bus. Head into Device Manager and click View up top. What you have to do is open up Device Manager and assign the drivers for Windows. It's a bit convoluted, but the core of the issue is Windows not recognizing the device type properly. I just fixed this exact problem on my Win7 Media Center 圆4. I hope anyone with similar issues can help me out, any advice is super appreciated! Seems rather unlikely and a silly way to go about things I even tried borrowing someones g100 mouse and encoutered much the same issues.Īll I can think of is to race from booting up with just the G502 plugged in to either the FWUpdate or the manual install from the device manager and see if the install goes through when it still works. Plugging it in and out doesnt helpĪs for now, im at my wits end. It tried to install but gave the error 'Device could not start (code 10)'Īfter reading threads in the logitech forum, tried the FWUpdate (a firmware update for the g502) option, but installer tells me to connect my mouse before proceeding.Įven though my mouse IS plugged in. inf files the Device manager recognised as a good drivers. Plugged my backup back in, tried manually updating drivers in the Device manager, selecting it as a 'Mice and other pointing devices' type of device and choosing the drivers from 'LGS/drivers/LGSHidFilter' (tried all subfolders of 'drivers, but this one was the only one that held any. It works (cursor movement, left/right click, no advanced buttons) for +/-2 mins before going back to the 'Device fail to install' and the Device Manager placing it under 'other devices', etc However the G502 does light up during booting up.īooted the computer with the backup mouse unplugged and the G502 plugged in. Tried the troubleshooting option of rebooting and re-installing the LGS, no dice LGS (LGS being the Logitech Gaming Software utillity that is the only downloadable support from ) fails to recognize my mouse, just the G15 keyboard I have Then went to to download the drivers and support software No sign of life, windows tries to install a driver, failsĭevice manager lists the G502 under 'Other devices' with a yellow triange telling me no driver is installed. I've been using a super old, 3 button, logitech back-up mouse since my G5 died. So I got G502 today from an online webstore today.
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